GUARANTEED SERVICE LEVELS
Qualified Preferred Vendor Partners receive guaranteed service levels they count on to close each deal.
We guarantee that we will:
- Provide a credit decision for applications up to $250,000 within one (1) business hour.
- Deliver documents to you or your customer within two (2) business hours after credit approval.
- Issue a Purchase Order, upon receipt of original documents, within two (2) business hours.
- Provide same business day funding via ACH for transactions after we receive the invoice, customer acceptance and verbal verification by 2:30 p.m. Eastern time.
If we do not meet these standards within our normal business hours and you are dissatisfied, we will compensate you with a $50 gift card.*
* Certain conditions and restrictions apply. Contact your local Regional Sales Manager for details.
Your customer’s opinions of your leasing partner reflect on you.
With Summit, you can be confident that the service to your customer will always be responsive, prompt and dependable.